Store Supervisor: Lead, Coach & Elevate Customer Experience

The North Face; Oklahoma City (OK); On-site; USD 24,000 - 31,000; Full time

Benefits offered by this job

Annual incentive plan

Medical plan options

Job summary

The North Face is seeking a Supervisor to support the store leadership team and drive a best-in-class customer experience. You will coach associates, uphold merchandising standards, and ensure smooth daily operations, working with the Store Manager to maximize profitability and foster an inclusive culture.

Ideal candidates bring 1+ years in retail leadership, strong communication, and a commitment to service excellence in a fast-paced environment.

Qualifications

• 1+ years of retail or store leadership experience.
• High School Diploma or equivalent preferred.
• Ability to stand for long periods and perform physical tasks.
• Strong communication and leadership skills.
• Proven ability to exceed sales and profit goals.

Responsibilities

• Lead store leadership team and coach associates.
• Ensure operational excellence in customer engagement and merchandising.
• Open/close procedures, floor coverage, and task delegation.
• Support stockroom operations and inventory integrity.
• Foster inclusive team culture and deliver exceptional service.

Skills

Store leadership

Coaching

Communication

Problem solving

Independent work

Retail software

Education

High School Diploma or equivalent

Tools

Retail software tools

Word processing

Spreadsheets

Job description

The North Face is seeking a Supervisor to support the store leadership team and drive a best-in-class customer experience. You will coach associates, uphold merchandising standards, and ensure smooth daily operations, working with the Store Manager to maximize profitability and foster an inclusive culture.

Ideal candidates bring 1+ years in retail leadership, strong communication, and a commitment to service excellence in a fast-paced environment.