Store Supervisor - Lead, Coach & Elevate Customer Experience

Vans; Camarillo (CA); On-site; USD 61,320,000 - 90,776,000; Full time

Job summary

Vans is seeking a Supervisor to join our store team in Camarillo. You will support the Store Manager, coach and develop associates, and ensure outstanding customer experiences while driving sales and operational excellence.

You will lead by example in engagement, merchandising, and daily store operations, partnering with leadership to maximize profitability and maintain a positive, inclusive environment that reflects the Vans brand.

Qualifications

• 1+ years of retail or store leadership experience in a fast-paced, customer-focused environment.
• High School Diploma or equivalent preferred.
• Ability to drive results through store teams.
• Strong verbal and written communication skills.
• Comfortable using word processing, spreadsheets, and retail software tools.
• Ability to stand and move throughout the store and perform physical tasks.

Responsibilities

• Deliver a high level of personalized customer engagement through genuine interactions.
• Support the store team in achieving and exceeding sales goals by monitoring progress against KPIs.
• Model selling behaviors and foster a consumer-centric mindset.
• Coach and develop associates to deliver high levels of engagement and meet productivity goals.
• Supervise daily store operations, including opening and closing procedures, floor coverage, and task delegation.
• Assist in training and onboarding new team members; provide ongoing feedback and support.
• Maintain visual merchandising standards and ensure product replenishment aligns with brand directives.
• Support inventory integrity through proper shipping, receiving, and loss prevention practices.
• Promote community engagement by participating in local initiatives and events.
• Uphold company policies, safety standards, and operational procedures.
• Foster a positive and inclusive store environment that encourages creativity, collaboration, and learning.

Skills

Customer engagement

Coaching

Leadership

Communication

Retail experience

Education

High School Diploma or equivalent

Tools

POS systems

Job description

Vans is seeking a Supervisor to join our store team in Camarillo. You will support the Store Manager, coach and develop associates, and ensure outstanding customer experiences while driving sales and operational excellence.

You will lead by example in engagement, merchandising, and daily store operations, partnering with leadership to maximize profitability and maintain a positive, inclusive environment that reflects the Vans brand.