Store Supervisor: Elevate Service & Sales Team

Wisconsin Fine Wines & Spirits LLC; Town of Greenfield (NY); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

PTO

Store discounts

Health care plans

401(k)

Disability & life insurance

Job summary

Total Wine & More in New York is seeking a Supervisor to support store operations, lead a service‑driven team, and deliver a best-in-class shopping experience for adult beverages and related products. The role involves coaching staff, aligning on product knowledge, and ensuring a welcoming store environment.

You will drive sales, resolve issues, enforce alcohol regulations, manage front-end operations, and contribute to KPI achievement while maintaining safety and quality standards across the

Qualifications

• High school diploma or equivalent preferred.
• 1–3 years of experience; 1+ year supervisory in retail.
• Strong interpersonal and team player mindset.
• Experience resolving customer issues and coaching peers.
• Familiarity with POS and inventory software.

Responsibilities

• Lead by example to deliver outstanding customer service.
• Supervise and train team members, building product knowledge and sales skills.
• Ensure compliance with alcohol-sale laws and maintain safety.
• Maintain store safety and cleanliness.
• Perform other duties as assigned.

Skills

Supervisory exp

Customer service

POS systems

Inventory mgmt

Team coaching

Interpersonal skills

Education

High school diploma

Tools

POS software

Inventory software

Job description

Total Wine & More in New York is seeking a Supervisor to support store operations, lead a service‑driven team, and deliver a best-in-class shopping experience for adult beverages and related products. The role involves coaching staff, aligning on product knowledge, and ensuring a welcoming store environment.

You will drive sales, resolve issues, enforce alcohol regulations, manage front-end operations, and contribute to KPI achievement while maintaining safety and quality standards across the