Lead Retail Sales Supervisor - Wine & Spirits

Florida Fine Wine and Spirits, LLC; Town of Florida (NY); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Paid Time Off

Store discounts

Health care plans

401(k)

HSA

FSA

Disability & life insurance

Parental leave

Pet insurance

College tuition assistance

Career development & product training

Job summary

Total Wine & More in Town of Florida, NY is seeking a Supervisor to support store operations, lead a high‑performing service culture, and bring to life a distinctive world of adult beverages for customers.

You will supervise team members, assist training, ensure compliance with alcohol laws, and maintain safety and cleanliness while driving sales and KPIs. Evening and weekend availability is required.

Qualifications

• High school diploma or equivalent preferred.
• 1-3 years of experience, 1+ year in a supervisory role within retail.
• Strong interpersonal skills and a team player mindset.
• Experience resolving customer issues and coaching peers.
• Familiarity with POS systems and inventory management software.
• Ability to work a flexible schedule including evenings and weekends.

Responsibilities

• Deliver outstanding customer service by leading by example and creating a welcoming store atmosphere.
• Supervise team members and support their training and development.
• Ensure adherence to laws and regulations related to alcohol sales and maintain safety.
• Maintain store safety and cleanliness standards across the store.
• Perform other duties as assigned.

Skills

Customer service

Leadership

Team training

POS systems

Inventory management

Flexible schedule

Education

High school diploma

Tools

Point-of-sale systems

Inventory management software

Job description

Total Wine & More in Town of Florida, NY is seeking a Supervisor to support store operations, lead a high‑performing service culture, and bring to life a distinctive world of adult beverages for customers.

You will supervise team members, assist training, ensure compliance with alcohol laws, and maintain safety and cleanliness while driving sales and KPIs. Evening and weekend availability is required.