Store Supervisor: Customer Experience & Team Leader

Vans

Central Valley (NY)

On-site

USD 29,000 - 44,000

Part time

3 days ago

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Job summary

Vans is seeking a Supervisor to lead and support a fast-paced retail team, delivering outstanding customer experiences and driving sales performance. You will collaborate with store leadership to maximize profitability, mentor associates, and uphold brand standards across merchandising and store operations.

This role emphasizes inclusivity, fast learning, and community engagement, with a pay range reflecting part-time/full-time schedules at Vans stores.

Qualifications

Proven ability to drive results through store teams and exceed sales and profit goals.
Skilled in coaching, motivating, and building high-performing, diverse teams.
Strong verbal and written communication skills with the ability to influence across all levels.
Solution-oriented and flexible in a fast-paced, dynamic retail environment.
Capable of standing and moving throughout the store and handling physical tasks.

Responsibilities

Deliver a high level of personalized customer engagement through genuine interactions.
Support the store team in achieving and exceeding sales goals by monitoring progress against KPIs and targets.
Model selling behaviors and foster a consumer-centric mindset through authentic customer interactions.
Coach and develop associates to deliver high levels of customer engagement and meet productivity goals.
Supervise daily store operations, including opening/closing procedures, floor coverage, and task delegation.
Support stockroom operations by organizing inventory, processing shipments, and ensuring timely product flow.