Part-Time Store Supervisor — Lead Customer Experience

icebreaker; Rockaway (NJ); On-site; USD 28,000 - 40,000; Part time

Job summary

Vans is seeking a Supervisor to support the store leadership team and drive an exceptional customer experience. You will lead by example, coach associates, and ensure operational excellence in engagement, merchandising, and standards.

You will partner with the Store Manager and Assistant Store Manager to maximize profitability, foster inclusion, and contribute to the store’s success in a fast-paced retail environment. Strong communication and leadership are essential.

Qualifications

• 1+ years of retail or store leadership experience in a fast-paced, customer-focused environment.
• High School Diploma or equivalent is preferred but hands-on achievements count.
• Proven ability to drive results through store teams and exceed sales and profit goals.
• Strong verbal and written communication skills with the ability to influence across all levels.
• Comfortable using word processing, spreadsheets, and retail software tools.
• Able to stand/move for extended periods and perform physical tasks.

Responsibilities

• Deliver a high level of personalized customer engagement through genuine interactions.
• Support the store team in achieving and exceeding sales goals by monitoring progress against KPIs.
• Model selling behaviors and foster a consumer-centric mindset through authentic customer interactions.
• Coach and develop associates to deliver high levels of customer engagement and meet productivity goals.
• Supervise daily store operations, including opening/closing procedures and floor coverage.
• Support stockroom operations by organizing inventory and processing shipments.

Skills

Store leadership

Coaching

Communication

Retail software tools

Microsoft Word

Spreadsheets

Education

High School Diploma or equivalent

Tools

Retail software tools

Microsoft Word

Spreadsheets

Job description

Vans is seeking a Supervisor to support the store leadership team and drive an exceptional customer experience. You will lead by example, coach associates, and ensure operational excellence in engagement, merchandising, and standards.

You will partner with the Store Manager and Assistant Store Manager to maximize profitability, foster inclusion, and contribute to the store’s success in a fast-paced retail environment. Strong communication and leadership are essential.