Store Supervisor and Coaching Lead - Open/Close Shifts

The Estée Lauder Companies Inc.; New York (NY); On-site; USD 45,000 - 65,000; Full time

Job summary

The Estée Lauder Companies Inc. is seeking a dynamic Key Holder to support the Store Manager and Assistant Manager in delivering outstanding customer service within a prestige beauty environment.

You will coach and mentor the sales team, perform essential start and end of day cash reconciliation, and participate in opening and closing the store on a rota basis. This is ideal for an ambitious self-starter pursuing a supervisory career.

Qualifications

• Proven retail experience preferably within cosmetics.
• Ability to provide inspirational, authentic and personalized customer service.
• Experience with cash reconciliation and opening/closing the store desirable.
• Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets desirable.
• Ability to work retail hours including days, nights, weekends and events.

Responsibilities

• Support the Store Manager and Assistant Manager to ensure smooth store operations.
• Lead by example to deliver inspirational, authentic and personalized customer service.
• Carry out essential start and end of day cash reconciliation.
• Open and close the store on a rota basis.
• Mentor and coach the sales team to meet sales and service targets.

Skills

Customer service

Coaching/mentoring

Retail experience

Cash handling

Opening/closing duties

Leadership

Tools

POS software

Job description

The Estée Lauder Companies Inc. is seeking a dynamic Key Holder to support the Store Manager and Assistant Manager in delivering outstanding customer service within a prestige beauty environment.

You will coach and mentor the sales team, perform essential start and end of day cash reconciliation, and participate in opening and closing the store on a rota basis. This is ideal for an ambitious self-starter pursuing a supervisory career.