Store Shift Supervisor - Lead Team & Customer Experience

CVS Health Corporation; Azle (TX); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings options

Wellness programs

Other resources, based on eligibility.

Job summary

CVS Health Corporation is seeking a Shift Supervisor to support the Store Management team in driving execution and performance while delivering exceptional customer service. You will lead the store staff in the manager's absence and ensure smooth operational flow, including opening and closing procedures.

The role emphasizes supporting a CVS customer service culture, handling customer inquiries, and maintaining confidentiality.

Qualifications

• Deductive reasoning and analytical skills required.
• Strong communication and supervision abilities required.
• Ability to work a flexible schedule, including early mornings, overnights and weekends.

Responsibilities

• Support CVS Store Management in driving store execution and performance.
• Lead store staff when a manager or Operations Supervisor is not onsite and ensure opening/closing procedures are completed.
• Assist customers with questions, problems and complaints and promote CVS customer service culture.
• Maintain customer confidentiality and ensure positive shopping experiences for CVS customers.
• Price merchandise and stock shelves; execute displays, signs and inventory for promotional and seasonal merchandise.
• Reset departments following planograms (POGs) and maintain off-shelf merchandise.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Supervision

Flexibility

Education

High School Diploma Or Equivalent

Job description

CVS Health Corporation is seeking a Shift Supervisor to support the Store Management team in driving execution and performance while delivering exceptional customer service. You will lead the store staff in the manager's absence and ensure smooth operational flow, including opening and closing procedures.

The role emphasizes supporting a CVS customer service culture, handling customer inquiries, and maintaining confidentiality.