Shift Leader: Customer Service & Store Operations

PLS; San Antonio (TX); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Vacation opportunities

Ongoing training

Job summary

PLS in San Antonio is looking for a Shift Supervisor responsible for exceptional customer service and supporting day-to-day operations. This role involves supervising team members and ensuring compliance with company policies.

The candidate should have management experience in relevant fields and strong communication skills, with a focus on creating a positive work environment. Benefits include medical, 401(k), and growth opportunities.

Qualifications

• Minimum of one year of management experience in hospitality, financial services, retail, or restaurant.
• Ability to engage with customers positively.
• Strong desire to inspire excellence in a team.

Responsibilities

• Maintain exemplary customer service and build customer relationships.
• Support the Assistant Store Manager in achieving store goals.
• Coach Customer Service Representatives on service delivery.

Skills

Customer engagement

Team leadership

Excellent communication skills

Integrity

Bilingual (English/Spanish)

Job description

PLS in San Antonio is looking for a Shift Supervisor responsible for exceptional customer service and supporting day-to-day operations. This role involves supervising team members and ensuring compliance with company policies.

The candidate should have management experience in relevant fields and strong communication skills, with a focus on creating a positive work environment. Benefits include medical, 401(k), and growth opportunities.