Store Shift Supervisor

Horizon Goodwill; Charles Town (WV); On-site; USD 16,000 - 22,000; Full time

Job summary

Horizon Goodwill in Charles Town, WV is seeking a Store Shift Supervisor to oversee store operations during the assigned shift. The role supports store management with sales, merchandising, pricing, and related paperwork.

The position requires strong customer service, cash handling, and merchandising skills, plus the ability to supervise staff, manage donations, and ensure safety and accuracy in daily tasks.

Qualifications

• High School Diploma or equivalent required.
• At least one-year retail experience required.
• Reliable transportation.
• Ability to pass pre-screenings such as background or drug screenings.
• Ability to lift, push, and pull up to fifty (50) lbs., with or without assistance.

Responsibilities

• Assist with supervising store personnel.
• Assist with arranging store windows, store displays, and promotional activities.
• Sell merchandise and provide customer service as well as resolve customer complaints through HGI policy implementation.
• Maintain store premises and merchandise in a clean, safe, and organized fashion. Assure store supplies are on hand as required.
• Follow all required safety and security procedures.
• Maintain compliance to all company policy and procedures as well as store policies to include but not limited to: opening and closing tasks, pricing, markdowns, and accurate, timely completion of required paperwork.
• Receive and verify merchandise incoming to the location from warehouse and vendors.
• Ring sales correctly on cash register, handle money, cash reconciliation, and make store deposits in accordance with company policy.
• Perform administrative and clerical duties of store operation.
• Receive donations and transport to designated area.
• Participate in training as required.
• Perform all other duties as assigned.

Skills

Customer service

Cash handling

Team supervision

Sales

Merchandise presentation

Education

High School Diploma

Job description

Job Details

Job Location: Charles Town Retail Store - Charles Town, WV 25414

Position Type: Full Time

Education Level: High School

Salary Range: $13.75 - $13.75 Hourly

Job Category: Nonprofit - Social Services

$13.75 Hourly Rate

Job Summary

The Store Shift Supervisor is responsible for the store operations during the assigned shift assisting store management to ensure efficient operation which shall include, but not be limited to: sales, merchandising, pricing, maintenance display, and related paperwork.

Essential Functions

• Assist with supervising store personnel.
• Assist with arranging store windows, store displays, and promotional activities.
• Sell merchandise and provide customer service as well as resolve customer complaints through HGI policy implementation.
• Maintain store premises and merchandise in a clean, safe, and organized fashion. Assure store supplies are on hand as required.
• Follow all required safety and security procedures.
• Maintain compliance to all company policy and procedures as well as store policies to include but not limited to: opening and closing tasks, pricing, markdowns, and accurate, timely completion of required paperwork.
• Receive and verify merchandise incoming to the location from warehouse and vendors.
• Ring sales correctly on cash register, handle money, cash reconciliation, and make store deposits in accordance with company policy.
• Perform administrative and clerical duties of store operation.
• Receive donations and transport to designated area.
• Participate in training as required.
• Perform all other duties as assigned.

Qualifications & Minimum Requirements

• High School Diploma or equivalent required.
• At least one-year retail experience required.
• Reliable transportation.
• Ability to pass pre-screenings such as background or drug screenings.
• Ability to lift, push, and pull up to fifty (50) lbs., with or without assistance.

Potential Career Paths

• Assistant Manager
• Store Manager
• Associate Director of Retail
• Director of Retail