Store Shift Supervisor

Horizon Goodwill Industries; Shepherdstown (WV); On-site; USD 31,607,654 - 42,837,849; Full time

Job summary

Horizon Goodwill Industries in Shepherdstown, WV is seeking a Store Shift Supervisor to oversee store operations during the assigned shift, supporting store management to ensure efficient performance across sales, merchandising, pricing, and related paperwork. The role requires a High School diploma and at least one year of retail experience.

You will supervise store personnel, assist with displays and promotions, ring up sales, handle cash, maintain a clean and safe store environment, and

Qualifications

• High School Diploma or equivalent required.
• At least one year of retail experience required.
• Reliable transportation required.

Responsibilities

• Supervise store personnel during the shift.
• Arrange store displays, windows, and promotions.
• Sell merchandise and provide customer service; resolve complaints.
• Maintain store premises; ensure supplies are on hand.
• Handle cash, reconcile, and make deposits per policy.
• Receive donations and coordinate with warehouse as needed.
• Perform administrative duties and other duties as assigned.

Skills

Retail experience

Customer service

Cash handling

Education

High School Diploma or equivalent

Job description

Job Details

Job Location: Shepherdstown Retail Store - Shepherdstown, WV 25443
Position Type: Full Time
Education Level: High School
Salary Range: $13.00 - $13.00 Hourly
Job Category: Nonprofit - Social Services

Job Summary

The Store Shift Supervisor is responsible for the store operations during the assigned shift assisting store management to ensure efficient operation which shall include, but not be limited to: sales, merchandising, pricing, maintenance display, and related paperwork.

Essential Functions

• Assist with supervising store personnel.
• Assist with arranging store windows, store displays, and promotional activities.
• Sell merchandise and provide customer service as well as resolve customer complaints through HGI policy implementation.
• Maintain store premises and merchandise in a clean, safe, and organized fashion. Assure store supplies are on hand as required.
• Follow all required safety and security procedures.
• Maintain compliance to all company policy and procedures as well as store policies to include but not limited to: opening and closing tasks, pricing, markdowns, and accurate, timely completion of required paperwork.
• Receive and verify merchandise incoming to the location from warehouse and vendors.
• Ring sales correctly on cash register, handle money, cash reconciliation, and make store deposits in accordance with company policy.
• Perform administrative and clerical duties of store operation.
• Receive donations and transport to designated area.
• Participate in training as required.
• Perform all other duties as assigned.

Qualifications

• High School Diploma or equivalent required.
• At least one‑year retail experience required.
• Reliable transportation.
• Ability to pass pre‑screenings such as background or drug screenings.
• Ability to lift, push, and pull up to fifty (50) lbs., with or without assistance.

Potential Career Paths

• Assistant Manager
• Store Manager
• Associate Director of Retail
• Director of Retail