Store Shift Leader — Customer Service & Ops

CVS Health; Shreve (OH); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Job summary

CVS Health is seeking a Shift Supervisor to support the Store Management team in driving store execution and customer service excellence. You will lead the staff when managers are not onsite and ensure smooth operations, including opening and closing procedures.

The role emphasizes strong communication, supervision, and problem-solving skills. The position is full-time with an anticipated 30 hours per week and a competitive pay range in a retail setting with comprehensive benefits.

Qualifications

• High School diploma or equivalent preferred but not required.

Responsibilities

• Lead store operations and assist store management in driving store execution and performance.
• Supervise the store staff when managers are unavailable, ensuring opening and closing procedures are completed.
• Promote excellent customer service and handle questions, problems and complaints from customers.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Supervision

Flexible schedule

Overnight shifts

Weekend shifts

Urgent issue response

Education

High School diploma or equivalent

Job description

CVS Health is seeking a Shift Supervisor to support the Store Management team in driving store execution and customer service excellence. You will lead the staff when managers are not onsite and ensure smooth operations, including opening and closing procedures.

The role emphasizes strong communication, supervision, and problem-solving skills. The position is full-time with an anticipated 30 hours per week and a competitive pay range in a retail setting with comprehensive benefits.