Store Shift Leader — Customer Service & Growth

Goodwill Industries of Central Oklahoma,; Yukon (OK); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance

401k

RISE program

Job summary

Goodwill Central Oklahoma is seeking individuals to help grow our mission—we help people overcome challenges to employment. Working at Goodwill is more than a job, it's a chance to do good for the community. The role assists store management in daily operations and reporting.

Essential duties include opening/closing cash registers, customer service training, daily reporting, safety inspections, and adherence to agency policies. Strong English and reliable transportation required.

Qualifications

• High School diploma or GED, preferred.
• Prior retail experience or customer service/ relations experience preferred.
• 6 months supervisory experience, preferred.
• Ability to speak, read and write the English language.
• Reliable transportation and communication, required.

Responsibilities

• Punctual and dependable attendance.
• Provide excellent customer service and train employees in customer / contributor service skills.
• Assist in preparation of daily reports.
• Open and close cash registers, performing tasks such as counting money, separating charge slips and balancing cash drawers.
• Assist in sales and processing of items.
• Conduct store monthly safety inspections in conjunction with Store Manager to identify any potential hazards.
• Maintain safety log and coordinates safety drills.
• Attend training as required.
• Abide by the policies and procedures as set forth by the agency.
• Review and be familiar with Goodwill of Central Oklahoma safety policies, programs and procedures and adhere to all safety rules, regulations and safety codes. Attend safety training and meetings and report any unsafe work conditions, accidents or injuries immediately.

Skills

Customer service

English proficiency

Communication

Time management

Detail orientation

Education

High School diploma or GED

Tools

Microsoft Office

POS systems

Job description

Goodwill Central Oklahoma is seeking individuals to help grow our mission—we help people overcome challenges to employment. Working at Goodwill is more than a job, it's a chance to do good for the community. The role assists store management in daily operations and reporting.

Essential duties include opening/closing cash registers, customer service training, daily reporting, safety inspections, and adherence to agency policies. Strong English and reliable transportation required.