Retail Shift Leader: Service, Sales & Store Ops

Goodwill Industries of Central Oklahoma; Norman (OK); On-site; USD 28,000 - 35,000; Full time

Job summary

Goodwill Industries of Central Oklahoma in Norman seeks a dedicated individual to assist the store management with daily operations. Key responsibilities include providing excellent customer service, maintaining an attractive store presentation, and opening and closing cash registers.

The ideal candidate will have prior retail experience, strong communication and problem-solving skills, and the ability to conduct safety inspections. A high school diploma is preferred. This position involves working in a retail environment with varying schedules that may include evenings and weekends.

Qualifications

• Prior retail experience or customer service experience preferred.
• 6 months supervisory experience preferred.
• Must have reliable transportation.

Responsibilities

• Assist store management in daily responsibilities.
• Provide excellent customer service and train employees.
• Maintain attractive store presentation.
• Open and close cash registers, including balancing cash drawers.
• Conduct store monthly safety inspections.
• Attend required training and adhere to policies.

Skills

Customer service skills

Communication skills

Interpersonal skills

Problem-solving skills

Education

High School degree or equivalent

Job description

Goodwill Industries of Central Oklahoma in Norman seeks a dedicated individual to assist the store management with daily operations. Key responsibilities include providing excellent customer service, maintaining an attractive store presentation, and opening and closing cash registers.

The ideal candidate will have prior retail experience, strong communication and problem-solving skills, and the ability to conduct safety inspections. A high school diploma is preferred. This position involves working in a retail environment with varying schedules that may include evenings and weekends.