Store Shift Leader: Customer Experience & Operations

Walgreens; Middleburg Heights (OH); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Middleburg Heights, OH is seeking a capable team member to support store operations and customer service. You will open and close the store, handle cash, process returns, and prepare the floor and stockroom for the business day.

You will greet customers, assist with products, maintain pricing, inventory, and displays, and help with vendor deliveries and backroom tasks when management is not present. The role emphasizes safety, accuracy, and service.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management and ensure all systems start up and cash handling areas are ready.
• Complete returns, refunds, and cash drops; provide change for registers as needed.
• Model and deliver a distinctive customer experience and assist customers with products and services.
• Assist with back door deliveries and vendor orders; support stock room and displays.
• Maintain accurate pricing, signage, and inventory; assist with stock rotation and housekeeping.

Skills

Leadership experience

Customer service

Cash handling

Job description

Walgreens in Middleburg Heights, OH is seeking a capable team member to support store operations and customer service. You will open and close the store, handle cash, process returns, and prepare the floor and stockroom for the business day.

You will greet customers, assist with products, maintain pricing, inventory, and displays, and help with vendor deliveries and backroom tasks when management is not present. The role emphasizes safety, accuracy, and service.