Store Shift Lead – Open/Close, Lead Customer Experience

Walgreens Co.; Omaha (NE); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens Co. in Omaha, Nebraska is seeking a Customer Experience & Operations teammate who will open and close the store, handle cash, and ensure the floor and stock room are ready for the business day.

You will engage customers, resolve issues, and model Walgreens service traits to deliver a distinctive and delightful experience.

This role supports inventory, pricing, vendor deliveries, merchandising, and basic store maintenance, with emphasis on compliance and teamwork.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• We will consider applicants with arrest and conviction records.

Responsibilities

• Opens and closes the store in the absence of management, including cash handling and ensuring readiness for the business day.
• Completes cash drops to the safe, processes refunds, returns, and provides change as requested.
• Delivers a distinctive and delightful customer experience.
• Maintains accurate inventory, pricing, and displays per policy.
• Models customer service best practices and supports store operations and maintenance.

Skills

Leadership experience

Retail experience

English fluency

Tools

Cash registers

POS system

Store systems

Job description

Walgreens Co. in Omaha, Nebraska is seeking a Customer Experience & Operations teammate who will open and close the store, handle cash, and ensure the floor and stock room are ready for the business day.

You will engage customers, resolve issues, and model Walgreens service traits to deliver a distinctive and delightful experience.

This role supports inventory, pricing, vendor deliveries, merchandising, and basic store maintenance, with emphasis on compliance and teamwork.