Store Shift Lead: Open/Close, Customer Experience, Ops

Walgreens Co.; Village of Larchmont (NY); On-site; USD 26,000 - 32,000; Full time

Job summary

Walgreens Co. in New York, NY is seeking a key holder to open and close the store when management is unavailable, handle cash, and ensure standard daily operations.  You will assist with returns, refunds, and price verifications while delivering a positive customer experience.

The role emphasizes high standards of service, teamwork, and compliance with store policies. Prior leadership or retail experience is preferred, with English fluency and pharmacy/licensing credentials as required by

Qualifications

• At least 1 year of leadership, supervisory, or retail key-holder experience.
• Fluency in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management, handling start-ups and cash, and ensuring readiness for business days.
• Process returns, refunds, and cash drops; provide change as needed at cash registers.
• Engage with customers to deliver a distinctive Walgreens experience and resolve issues.
• Assist with vendor deliveries and backdoor access for deliveries as required.
• Maintain accurate sales records, pricing, and signage in compliance with local rules.
• Support store maintenance, inventory accuracy, and display resets as directed.

Skills

English proficiency

Education

Pharmacy license or PTCB certification

Job description

Walgreens Co. in New York, NY is seeking a key holder to open and close the store when management is unavailable, handle cash, and ensure standard daily operations.  You will assist with returns, refunds, and price verifications while delivering a positive customer experience.

The role emphasizes high standards of service, teamwork, and compliance with store policies. Prior leadership or retail experience is preferred, with English fluency and pharmacy/licensing credentials as required by