Store Shift Lead: Lead by Example in Service & Ops

Walgreens; Overland (MO); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is hiring for a key-holder/lead role in Overland, MO. You will open/close the store in the absence of management, manage cash, and ensure the floor and stockroom are ready for the business day. You will assist with vendor deliveries and maintain accurate sales records at the registers.

The role emphasizes customer service excellence, greeting customers, resolving issues, and modeling Walgreens service traits to deliver a distinctive and delightful experience.

Qualifications

• One year of leadership or supervisory experience.
• Fluent reading, writing, and speaking English.

Responsibilities

• Open and close the store when management is absent, handle cash and initiate system start-ups.
• Process returns, refunds, cash drops, and provide change to registers.
• Deliver a friendly, distinctive Walgreens customer experience.
• Greet customers, offer assistance, resolve issues to ensure positive service.
• Share customer service best practices with the team and uphold Walgreens service traits.
• Maintain accurate inventory counts and assist with pricing and displays.

Skills

Leadership

English fluency

Cash handling

Store operations

Job description

Walgreens is hiring for a key-holder/lead role in Overland, MO. You will open/close the store in the absence of management, manage cash, and ensure the floor and stockroom are ready for the business day. You will assist with vendor deliveries and maintain accurate sales records at the registers.

The role emphasizes customer service excellence, greeting customers, resolving issues, and modeling Walgreens service traits to deliver a distinctive and delightful experience.