Store Shift Lead: Elevate Service & Operations

Walgreens; Andover (KS); On-site; USD 240,000 - 310,000; Full time

Job summary

Walgreens in Andover, KS, is seeking a team member to support store operations and customer service. You will assist with opening/closing, cash handling, and ensuring the floor and stock room are ready for business.

You will also help with inventory, pricing, and backroom processes while delivering a distinctive Walgreens experience. The role emphasizes engagement with customers, resolving issues, and maintaining accurate sales records and displays.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including start-ups, cash handling, and ensuring readiness for business day.
• Completes product returns, refunds, cash drops, and provides change to cash registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers and patients, greets them, and assists with products and services.
• Resolves customer issues and answers questions to ensure a positive experience.
• Registers sales accurately, records scanning errors, price verifications, and voids.
• Coaches team members in inventory control, displays, pricing tasks, and backroom processes.

Skills

Leadership

Customer service

English proficiency

Job description

Walgreens in Andover, KS, is seeking a team member to support store operations and customer service. You will assist with opening/closing, cash handling, and ensuring the floor and stock room are ready for business.

You will also help with inventory, pricing, and backroom processes while delivering a distinctive Walgreens experience. The role emphasizes engagement with customers, resolving issues, and maintaining accurate sales records and displays.