Store Shift Lead: Customer Experience & Operations

Walgreens; Independence (KS); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Independence, KS is seeking a store associate to open and close in the absence of management, handle cash, and ensure the floor and stockroom are ready for the business day. You will also facilitate deliveries through the back door and provide a distinctive customer experience.

This role emphasizes accurate cash handling, inventory accuracy, and teamwork while ensuring store standards and customer service excellence are maintained at all times.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of management and handles required cash procedures.
• Completes cash handling, refunds, and ensures accuracy of cash register records.
• Delivers distinctive customer experience and assists with customer questions.
• Maintains inventory accuracy and assists with pricing and signage updates.
• Assists with vendor deliveries, backroom organization, and display resets.
• Supports basic bookkeeping tasks and store maintenance to meet standards.

Skills

Leadership experience

Customer service

English proficiency

Education

Pharmacy license or PTCB certification

Job description

Walgreens in Independence, KS is seeking a store associate to open and close in the absence of management, handle cash, and ensure the floor and stockroom are ready for the business day. You will also facilitate deliveries through the back door and provide a distinctive customer experience.

This role emphasizes accurate cash handling, inventory accuracy, and teamwork while ensuring store standards and customer service excellence are maintained at all times.