Store Shift Lead: Elevate Customer Experience & Ops

Walgreens; Saco (ME); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Saco, ME is seeking a Customer Experience & Operations Associate to support opening/closing, cash handling, and ensuring the floor and stockroom are ready for the business day. You will engage customers, process returns, refunds, and price changes, and help with inventory, backroom tasks, and displays.

Previous leadership experience is a plus and fluency in English is required. This role offers the opportunity to learn Walgreens systems and contribute to a friendly, compliant store

Qualifications

• One year of prior leadership, supervisory, or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management, handle cash and deliveries.
• Process returns, refunds, cash drops, and price verifications.
• Maintain store appearance and pricing signage, and assist with inventory.
• Support backroom operations and vendor deliveries as needed.
• Assist with displays and promotions, and ensure compliance with policies.

Skills

Leadership experience

Cash handling

Customer service

Store operations

English proficiency

Tools

POS systems

Job description

Walgreens in Saco, ME is seeking a Customer Experience & Operations Associate to support opening/closing, cash handling, and ensuring the floor and stockroom are ready for the business day. You will engage customers, process returns, refunds, and price changes, and help with inventory, backroom tasks, and displays.

Previous leadership experience is a plus and fluency in English is required. This role offers the opportunity to learn Walgreens systems and contribute to a friendly, compliant store