Store Shift Lead: Customer Experience & Ops

Walgreens; Bangor (ME); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Bangor is seeking an energized team member to support store operations and customer experience. You will open the store in the absence of management, handle cash, process returns, and help maintain shelf and backroom readiness throughout the shift.

Responsibilities include assisting customers, resolving issues, coaching other team members, and ensuring pricing accuracy and compliance. This role emphasizes service, accuracy, and teamwork in a fast-paced retail environment.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent reading, writing and speaking English.

Responsibilities

• Open/close store in absence of management and perform required systems start-ups and cash handling.
• Process productreturns, refunds, cash drops, and provide change to registers as needed.
• Engage customers and deliver a distinctive Walgreens customer experience.
• Assist with pricing changes and signage to ensure accurate in-store pricing.

Skills

Leadership

Customer service

English proficiency

Education

PTCB certification or Pharmacy license

Tools

POS systems

Job description

Walgreens in Bangor is seeking an energized team member to support store operations and customer experience. You will open the store in the absence of management, handle cash, process returns, and help maintain shelf and backroom readiness throughout the shift.

Responsibilities include assisting customers, resolving issues, coaching other team members, and ensuring pricing accuracy and compliance. This role emphasizes service, accuracy, and teamwork in a fast-paced retail environment.