Shift Lead: Customer Experience & Store Ops

Walgreens; Westbrook (ME); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Employee discount

Job summary

Walgreens in Westbrook, ME is seeking an associate to open and close the store when management is not on duty, manage required system start-ups, cash handling, and back‑door deliveries. You will assist customers with products and services and support pricing, displays, and inventory controls.

This role also involves registering sales, handling refunds, and ensuring a clean, compliant store environment while maintaining positive team communication.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
• Preferred: knowledge of store inventory control; valid PTCB certification or pharmacy licence as required by state.

Responsibilities

• Opens and closes the store in the absence of management, handling system start-ups and cash, and opening back door for deliveries.
• Registers sales, records scanning errors and price verifications, and processes voids and refunds.
• Engages customers to deliver a distinctive, helpful experience and supports pricing and display duties.

Skills

Leadership experience

Retail key holder

English fluency

PTCB certification knowledge

Job description

Walgreens in Westbrook, ME is seeking an associate to open and close the store when management is not on duty, manage required system start-ups, cash handling, and back‑door deliveries. You will assist customers with products and services and support pricing, displays, and inventory controls.

This role also involves registering sales, handling refunds, and ensuring a clean, compliant store environment while maintaining positive team communication.