Store Shift Lead: Elevate Customer Experience & Ops

Walgreens; Purcellville (VA); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Virginia is seeking a dedicated team member to open and close the store when management is unavailable, handle cash and transactions, and ensure floors and stock rooms are ready for business. You will greet customers, assist with products and services, and uphold Walgreens service traits to create a positive shopping experience.

The role emphasizes meticulous inventory, pricing accuracy, and cooperative teamwork, with a focus on delivering a distinctive customer experience and

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Prefer knowledge of store inventory control.
• We will consider employment of qualified applicants with arrest and conviction records.
• Obtains and maintains valid PTCB certification or pharmacy license as required by state.
• Equal Opportunity Employer, including disability/veterans.

Responsibilities

• Opens and closes the store in the absence of store management, including systems start-ups and cash handling.
• Completes product returns, order voids, customer refunds, and cash drops to the safe.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers and patients, greets them, and assists with products and services.
• Models and shares customer service best practices to deliver a distinctive Walgreens experience.

Skills

Leadership experience

English fluency

Education

PTCB certification or pharmacy license

Job description

Walgreens in Virginia is seeking a dedicated team member to open and close the store when management is unavailable, handle cash and transactions, and ensure floors and stock rooms are ready for business. You will greet customers, assist with products and services, and uphold Walgreens service traits to create a positive shopping experience.

The role emphasizes meticulous inventory, pricing accuracy, and cooperative teamwork, with a focus on delivering a distinctive customer experience and