Store Shift Lead: Elevate Customer Experience & Ops

Walgreens; Maplewood (MN); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens in Maplewood, MN seeks a capable team member to support store operations, customer service, and safety when management is absent. You will open/close the store, handle cash, assist customers, and ensure shelves and backroom are ready for the business day.

You will train with leadership, support inventory, pricing, and vendor deliveries, and help maintain store systems and equipment. The role emphasizes delivering a distinctive Walgreens customer experience and compliant operations.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Obtains and maintains valid PTCB certification or pharmacy license as required by state.

Responsibilities

• Open and close store in absence of management; handle required systems start-ups and cash handling.
• Complete product returns, refunds, cash drops; provide change at registers.
• Engage customers with proactive service to deliver a distinctive Walgreens experience.
• Maintain accurate inventory counts and pricing; support displays and backroom organization.

Skills

Leadership experience

Customer service

English proficiency

Tools

POS systems

Backroom inventory systems

Job description

Walgreens in Maplewood, MN seeks a capable team member to support store operations, customer service, and safety when management is absent. You will open/close the store, handle cash, assist customers, and ensure shelves and backroom are ready for the business day.

You will train with leadership, support inventory, pricing, and vendor deliveries, and help maintain store systems and equipment. The role emphasizes delivering a distinctive Walgreens customer experience and compliant operations.