Store Shift Lead — Elevate Customer Experience & Ops

Walgreens; Colleyville (TX); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Colleyville, TX is seeking an in-store team member to support daily operations and customer service. You will open and close the store when management is unavailable, handle cash and point-of-sale duties, and help maintain accurate pricing and inventory.

The role emphasizes delivering a friendly, helpful shopping experience. Responsibilities include assisting with returns, refunds, and handling deliveries, while ensuring compliance with store policies and local regulations.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including systems start-ups and cash handling.
• Completes cash drops, returns, refunds, and ensures accurate cash handling at registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers and patients, greets them, and resolves questions to ensure a positive experience.
• Assists with inventory, pricing changes, displays, and basic store maintenance.

Skills

Leadership experience

Retail key holder

Customer service

Job description

Walgreens in Colleyville, TX is seeking an in-store team member to support daily operations and customer service. You will open and close the store when management is unavailable, handle cash and point-of-sale duties, and help maintain accurate pricing and inventory.

The role emphasizes delivering a friendly, helpful shopping experience. Responsibilities include assisting with returns, refunds, and handling deliveries, while ensuring compliance with store policies and local regulations.