Store Shift Lead: Customer Experience & Ops Pro

Walgreens; Forney (TX); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Forney, TX is seeking a team member capable of opening and closing the store when management is absent, handling cash and retail transactions, and ensuring a welcoming customer experience. You will help with inventory accuracy, displays, pricing, and back-room operations while maintaining compliance with store policies.

Foot traffic, teamwork, and a proactive attitude are essential for success.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Preferred knowledge of store inventory control and merchandising practices.

Responsibilities

• Opens and closes the store in the absence of store management with required system start-ups and cash handling.
• Registers sales and manages price checks, voids, and refunds as needed.
• Delivers a distinctive and helpful customer experience and supports team members.
• Coaches others on vendor order processing, back room operations, and inventory accuracy.
• Maintains store cleanliness, displays, pricing signage, and adherence to policies.

Skills

Leadership experience

English proficiency

Inventory control

Education

PTCB certification or pharmacy license

Job description

Walgreens in Forney, TX is seeking a team member capable of opening and closing the store when management is absent, handling cash and retail transactions, and ensuring a welcoming customer experience. You will help with inventory accuracy, displays, pricing, and back-room operations while maintaining compliance with store policies.

Foot traffic, teamwork, and a proactive attitude are essential for success.