Store Shift Lead - Elevate Customer Experience

Walgreens Co.; St. Louis (MO); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens Co. in Missouri seeks a store associate to operate with leadership responsibility in the absence of management, handling cash and daily transactions.

You will greet customers, assist with products and services, and ensure a delightful experience across in-store operations. Key duties include inventory accuracy, pricing updates, vendor deliveries, and backroom organization, while maintaining compliance and excellent customer service.

Qualifications

• At least 1 year of leadership or retail key holder experience.
• Fluent in reading, writing and speaking English.
• Valid PTCB certification or state pharmacy license.

Responsibilities

• Open and close the store in the absence of management and handle required cash systems.
• Process returns, refunds, cash drops, and provide change at registers.
• Deliver a standout customer experience and resolve issues to ensure satisfaction.
• Hold store keys, monitor inventory, pricing, and signage, and ensure compliance.
• Assist with vendor deliveries, backroom setups, and basic bookkeeping as needed.
• Support displays, resets, and stock rotation across departments.

Skills

Leadership experience

Customer service

English fluency

Education

PTCB certification or pharmacy license

Tools

Store systems familiarity

Job description

Walgreens Co. in Missouri seeks a store associate to operate with leadership responsibility in the absence of management, handling cash and daily transactions.

You will greet customers, assist with products and services, and ensure a delightful experience across in-store operations. Key duties include inventory accuracy, pricing updates, vendor deliveries, and backroom organization, while maintaining compliance and excellent customer service.