Store Shift Lead — Customer Experience & Ops

Walgreens; Byrnes Mill (MO); On-site; USD 23,000 - 32,000; Full time

Job summary

Walgreens is seeking a dependable team member in Byrnes Mill, MO to open and close the store when management is absent, handle cash tasks, assist customers, and maintain accurate inventory and displays. The role emphasizes delivering a distinctive customer experience and enforcing store policies.

Responsibilities include engaging customers, assisting with product needs, and supporting back-office tasks such as pricing, signage, and vendor deliveries when needed.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Preferred knowledge of store inventory control.
• PTCB certification or pharmacy license may be required by state.

Responsibilities

• Opens and closes the store in the absence of store management, including cash handling and ensuring floor and stock room are ready for the business day.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers by greeting them and offering assistance with products and services, resolving issues to ensure a positive experience.
• Manages store inventory counts and displays; maintains pricing and signage in compliance with policies.

Skills

Leadership experience

English proficiency

Education

PTCB certification or pharmacy license

Job description

Walgreens is seeking a dependable team member in Byrnes Mill, MO to open and close the store when management is absent, handle cash tasks, assist customers, and maintain accurate inventory and displays. The role emphasizes delivering a distinctive customer experience and enforcing store policies.

Responsibilities include engaging customers, assisting with product needs, and supporting back-office tasks such as pricing, signage, and vendor deliveries when needed.