Store Shift Lead — Elevate Customer Experience

Walgreens; Grand Island (NE); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Grand Island, NE is seeking team members to help open/close the store, handle cash, and deliver a top-notch customer experience. You will assist with inventory, pricing, and store presentation while supporting daily operations and vendor deliveries.

The role emphasizes customer service, cash accuracy, and teamwork. Prior leadership or retail experience is preferred, and English fluency is required to communicate with customers and colleagues.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Preferred knowledge of store inventory control.
• We will consider applicants with arrest and conviction records.
• Obtains and maintains valid PTCB certification or pharmacy licence as required by state.

Responsibilities

• Opens and closes the store in the absence of store management, including systems start-ups and cash handling.
• Completes product returns, refunds, and cash drops; provides change to registers.
• Engages customers and patients, delivering a distinctive customer experience.
• Opens the back door for deliveries and assists with vendor deliveries as needed.
• Maintains accurate on-hand inventory and ensures pricing and signage are correct.

Skills

Leadership experience

Customer service

Cash handling

English fluency

Education

High school diploma or equivalent

Job description

Walgreens in Grand Island, NE is seeking team members to help open/close the store, handle cash, and deliver a top-notch customer experience. You will assist with inventory, pricing, and store presentation while supporting daily operations and vendor deliveries.

The role emphasizes customer service, cash accuracy, and teamwork. Prior leadership or retail experience is preferred, and English fluency is required to communicate with customers and colleagues.