Store Shift Lead: Customer Service & Store Ops Leader

capcareers; Visalia (CA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Vacation

Holiday pay

401K with employer match

Job summary

CrossAmerica Partners is seeking a Store Shift Lead to oversee daily operations of our Buena Vista and Natural Bridge area convenience store during assigned shifts. You will lead a small team, ensure excellent customer service, and manage cash handling and inventory control.

Responsibilities include training staff, maintaining store cleanliness, executing promotions, and ensuring compliance with safety and store policies. This full-time role offers competitive benefits and growth opportunities.

Qualifications

• High school diploma or equivalent required; business/retail coursework a plus.
• 1-2 years in retail or convenience store; supervisory or leadership experience preferred.
• Experience with cash handling, inventory management, and customer service preferred.

Responsibilities

• Lead and supervise store associates on shift, ensuring service quality and efficiency.
• Open/close store, balance cash, and ensure security procedures are followed.
• Manage inventory, displays, and promotional materials.
• Train staff on store operations, customer service, and safety protocols.

Skills

Team leadership

Customer service

Cash handling

Communication

Inventory management

Store operations

Multitasking

Education

High school diploma or equivalent

Tools

POS systems

Excel (basic)

Job description

CrossAmerica Partners is seeking a Store Shift Lead to oversee daily operations of our Buena Vista and Natural Bridge area convenience store during assigned shifts. You will lead a small team, ensure excellent customer service, and manage cash handling and inventory control.

Responsibilities include training staff, maintaining store cleanliness, executing promotions, and ensuring compliance with safety and store policies. This full-time role offers competitive benefits and growth opportunities.