Store Shift Lead: Customer Experience & Ops

Walgreens; Town of Tonawanda (NY); On-site; USD 25,000 - 32,000; Full time

Job summary

Walgreens is seeking staff to open and close the store when management is unavailable, handling cash and ensuring the floor and stock room are ready for business. You will assist with deliveries, returns, refunds, and provide change at registers while delivering a distinctive customer experience.

Responsibilities include customer engagement, operating cash registers, stock organization, pricing, and ensuring store compliance with policies.

Qualifications

• One year of leadership, supervisory, or key holder experience.
• Fluent reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekends.

Responsibilities

• Open/close store in absence of management and handle cash.
• Engage customers and assist with products/services to ensure a positive experience.
• Hold store keys for opening/closing when management is not present.

Skills

Leadership experience

English fluency

Flexible schedule

Customer service

Education

PTCB/ExCPT certification

Pharmacy license (state-specific)

Job description

Walgreens is seeking staff to open and close the store when management is unavailable, handling cash and ensuring the floor and stock room are ready for business. You will assist with deliveries, returns, refunds, and provide change at registers while delivering a distinctive customer experience.

Responsibilities include customer engagement, operating cash registers, stock organization, pricing, and ensuring store compliance with policies.