Store Shift Lead — Customer Experience & Ops

Walgreens; Oregon (OH); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a reliable team member to help run the store when management is not present. You will handle cash, open back doors for deliveries, and ensure shelves and stockrooms are prepared for the day.

In this role, you will engage customers, resolve questions, and assist with pricing changes, returns, and basic merchandising. A collaborative, dependable approach is essential in our fast-paced retail environment.

Qualifications

• One year of leadership, supervisory, or key holder experience.
• Fluency in reading, writing, and speaking English.
• Ability to operate in a retail setting with basic math and cash handling.

Responsibilities

• Open and close the store in the absence of store management, including cash handling.
• Complete returns, refunds, cash drops, and price verifications.
• Deliver a distinctive customer experience and assist customers.
• Maintain store inventory accuracy and pricing signage.
• Assist with vendor deliveries and back door access.
• Support displays, resets, and promotional merchandising.

Skills

Leadership experience

English proficiency

Customer service

Education

PTCB certification or pharmacy licence

Job description

Walgreens is seeking a reliable team member to help run the store when management is not present. You will handle cash, open back doors for deliveries, and ensure shelves and stockrooms are prepared for the day.

In this role, you will engage customers, resolve questions, and assist with pricing changes, returns, and basic merchandising. A collaborative, dependable approach is essential in our fast-paced retail environment.