Store Shift Lead: Customer Experience & Ops

Walgreens Co.; Madison (WI); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens Co. seeks a Store Operations role in Madison to open/close the store in the absence of management, manage cash handling, and assist with deliveries. You will deliver a distinctive customer experience and support pricing and inventory tasks across departments.

The role emphasizes teamwork, training, and adherence to Walgreens service standards, with a focus on maintaining store conditions and compliance during all shifts.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens/closes store in absence of management, handles cash and deliveries.
• Completes cash handling, refunds, and price verifications; records transactions.

Skills

Customer service

Cash handling

Team leadership

Store operations

English fluency

Tools

POS system

Cash register

Inventory software

Job description

Walgreens Co. seeks a Store Operations role in Madison to open/close the store in the absence of management, manage cash handling, and assist with deliveries. You will deliver a distinctive customer experience and support pricing and inventory tasks across departments.

The role emphasizes teamwork, training, and adherence to Walgreens service standards, with a focus on maintaining store conditions and compliance during all shifts.