Store Shift Lead: Customer Experience & Operations

Walgreens Co.; Holden (MA); On-site; USD 25,000 - 32,000; Full time

Job summary

Walgreens Co. is seeking a team member to open and close the store during management absence, handle cash and assist customers. You will support backroom operations, vendor deliveries, and inventory accuracy to ensure smooth store performance.

The role emphasizes delivering a distinctive customer experience, maintaining compliance with policies, and participating in price changes and merchandising efforts.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management, handling start-ups and cash.
• Handle cash drops, refunds, and ensure registers record accurate sales.
• Deliver a distinctive customer experience and assist customers.
• Assist with vendor deliveries and backroom stock management.
• Maintain inventory accuracy and ensure price signage is correct.
• Comply with policies and perform special assignments.

Skills

Leadership experience

Cash handling

Customer service

Store systems knowledge

English fluency

Education

PTCB certification or pharmacy license

Job description

Walgreens Co. is seeking a team member to open and close the store during management absence, handle cash and assist customers. You will support backroom operations, vendor deliveries, and inventory accuracy to ensure smooth store performance.

The role emphasizes delivering a distinctive customer experience, maintaining compliance with policies, and participating in price changes and merchandising efforts.