Store Shift Lead - Customer Experience & Ops

Walgreens; Homosassa Springs (FL); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Florida is seeking a team member to open and close the store in the absence of management, handling cash and enabling smooth daily operations. You will assist with deliveries, returns, refunds and ensure accurate pricing and inventory controls.

The role focuses on delivering a distinctive customer experience through proactive service and teamwork, with emphasis on accuracy and compliance with store procedures and local regulations.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Prefer knowledge of store inventory control.

Responsibilities

• Open and close the store in the absence of management, including system start-ups and cash handling.
• Complete product returns, order voids, customer refunds, and cash drops to the safe.
• Engage customers and patients, greeting them and assisting with products and services.
• Assist with vendor deliveries by opening backdoor and coordinating with the warehouse.

Skills

Leadership experience

Customer service

English fluency

Education

PTCB certification or pharmacy license

Tools

Inventory control systems

Job description

Walgreens in Florida is seeking a team member to open and close the store in the absence of management, handling cash and enabling smooth daily operations. You will assist with deliveries, returns, refunds and ensure accurate pricing and inventory controls.

The role focuses on delivering a distinctive customer experience through proactive service and teamwork, with emphasis on accuracy and compliance with store procedures and local regulations.