Store Shift Lead: Customer Experience & Ops

Walgreens; Boerne (TX); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Boerne, TX is seeking a diligent team member to support store operations, customer service, and cash handling duties. This role involves opening and closing the store when management is absent, assisting customers, and supporting inventory and pricing tasks.

The position emphasizes delivering a high-quality customer experience and adhering to store policies and regulatory requirements. Prior retail leadership exposure is preferred and fluency in English is required.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
• Obtains and maintains valid PTCB certification or pharmacy license as required by state.

Responsibilities

• Opens and closes the store in the absence of store management, including systems start-ups and cash handling.
• Engages customers and patients by greeting them and assisting with products and services.
• Models and delivers a distinctive customer experience.
• Assists with inventory, pricing, and maintaining store appearance and displays.
• Ensures compliance with state and local laws regarding regulated products.

Job description

Walgreens in Boerne, TX is seeking a diligent team member to support store operations, customer service, and cash handling duties. This role involves opening and closing the store when management is absent, assisting customers, and supporting inventory and pricing tasks.

The position emphasizes delivering a high-quality customer experience and adhering to store policies and regulatory requirements. Prior retail leadership exposure is preferred and fluency in English is required.