Store Shift Lead: Customer Experience & Ops

Walgreens; Fort Walton Beach (FL); On-site; USD 23,000 - 28,000; Part time

Job summary

Walgreens in Fort Walton Beach, FL seeks a customer-focused team member to support store operations and customer experience. You will open and close the store in the absence of management, handle cash and refunds, and ensure floor and backroom readiness.

You will also assist with inventory, pricing, displays, and vendor deliveries, maintaining accuracy and compliance. The role emphasizes leadership, reliability, and excellent customer service, with compensation reflecting an hourly wage and

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management, handle cash and ensure readiness for business.
• Complete product returns, refunds, cash drops, and provide change to registers.
• Maintain accurate inventory, assist with vendor deliveries, and support displays and pricing.
• Assist with bookkeeping tasks, pricing, signage, and store maintenance as needed.
• Serve as liaison between management and team when store leadership is not present.
• Ensure compliance with state/local laws on regulated products.

Skills

Customer service

Leadership

Cash handling

Retail operations

Job description

Walgreens in Fort Walton Beach, FL seeks a customer-focused team member to support store operations and customer experience. You will open and close the store in the absence of management, handle cash and refunds, and ensure floor and backroom readiness.

You will also assist with inventory, pricing, displays, and vendor deliveries, maintaining accuracy and compliance. The role emphasizes leadership, reliability, and excellent customer service, with compensation reflecting an hourly wage and