Store Shift Lead: Customer Experience & Ops

Walgreens; Delavan (WI); On-site; USD 23,419 - 27,552; Full time

Job summary

Walgreens in Delavan, WI is seeking a Store Key Holder to open and close the store in the absence of management and handle cash and POS duties to ensure the floor and stockroom are ready for the business day.

You will engage customers, resolve issues, and help maintain inventory accuracy while supporting store operations and pricing tasks. English fluency and at least one year in a leadership or key holder role are preferred.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
• Models and delivers a distinctive and delightful customer experience.
• Maintains accurate inventory counts and pricing; ensures signage and local regulatory compliance.

Skills

Customer service

Leadership

Cash handling

Store operations

Tools

POS system

Job description

Walgreens in Delavan, WI is seeking a Store Key Holder to open and close the store in the absence of management and handle cash and POS duties to ensure the floor and stockroom are ready for the business day.

You will engage customers, resolve issues, and help maintain inventory accuracy while supporting store operations and pricing tasks. English fluency and at least one year in a leadership or key holder role are preferred.