Store Shift Lead: Customer Experience & Ops

Walgreens; Deer Park (NY); On-site; USD 26,000 - 30,000; Full time

Job summary

Walgreens in New York is seeking a capable team member to open and close the store in management's absence, manage cash handling, returns, and price changes, while delivering a distinctive customer experience. You will engage customers, support inventory accuracy, and assist with displays and vendor deliveries.

The role emphasizes leadership responsibilities for a retail setting, English fluency, and potential eligibility for PTCB/pharmacy licensing as required.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Obtains and maintains valid PTCB certification or pharmacy license as required by state.

Responsibilities

• Opens and closes the store in the absence of store management, including required systems start-ups and cash handling.
• Completes product returns, refunds, and cash drops, and provides change at registers.
• Models and delivers a distinctive customer experience.
• Engages customers and patients, resolves issues to ensure a positive experience.
• Maintains accurate inventory counts and pricing per policy; handles backroom and stock movements.
• Assists with vendor deliveries, order reviews, and displays, price changes, and signage.

Skills

Leadership experience

English proficiency

Education

PTCB certification or pharmacy license

Job description

Walgreens in New York is seeking a capable team member to open and close the store in management's absence, manage cash handling, returns, and price changes, while delivering a distinctive customer experience. You will engage customers, support inventory accuracy, and assist with displays and vendor deliveries.

The role emphasizes leadership responsibilities for a retail setting, English fluency, and potential eligibility for PTCB/pharmacy licensing as required.