Store Shift Lead: Customer Experience & Ops

MFA Oil; Bolckow (MO); On-site; USD 17,000 - 22,000; Full time

Job summary

MFA Petroleum Company seeks Break Time Shift Leader to support store operations, supervise shifts in the manager's absence, and drive customer service excellence. This role contributes to daily banking, inventory, merchandising, and safety programs while promoting food service and operational efficiency.

Ideal candidates have strong math skills, the ability to lead a team, and flexibility to work varied shifts, including weekends and holidays.

Qualifications

• Must be 18 years of age or older.
• Friendly, customer service-oriented person who enjoys a fast-paced work environment.
• Valid driver's license and vehicle insurance with secure transport to bank deposits.
• Flexible availability including all shifts, weekends and holidays.
• Ability to perform mathematical calculations to make change and complete shift reports.
• Legal authorization to work in the United States.

Responsibilities

• Provide excellent customer service by engaging with customers and leading the store team.
• Assist in day-to-day store operations including daily reporting, banking, inventory, bookkeeping, fuel management and upkeep of the facility.
• Support merchandising, pricing, promotions and stock levels; front and back-of-house presentation.

Skills

Customer service

Leadership

Retail sales

Mathematical ability

Education

High school diploma or GED

Tools

POS systems

Job description

MFA Petroleum Company seeks Break Time Shift Leader to support store operations, supervise shifts in the manager's absence, and drive customer service excellence. This role contributes to daily banking, inventory, merchandising, and safety programs while promoting food service and operational efficiency.

Ideal candidates have strong math skills, the ability to lead a team, and flexibility to work varied shifts, including weekends and holidays.