Shift Lead - Flexible Hours & Fast-Paced C-Store Team Leader

Big O Tires; Savannah (MO); On-site; USD 17,000 - 22,000; Full time

Job summary

MFA Petroleum Company is seeking a Break Time Shift Leader to assist in management and daily operations of a Break Time Convenience Store. The role focuses on customer service, supervision, and ensuring accurate reporting and controls.

The position is a hands-on entry into management with responsibilities spanning finances, merchandising, and safety. The role requires flexibility across shifts, strong math and communication skills, and a commitment to food service and safety standards.

Qualifications

• 18 years of age or older.
• Friendly, customer service-oriented person who enjoys a fast-paced work environment.
• Valid driver’s license and vehicle insurance with adequate transportation to/from bank (the vehicle must be locked and secured when transporting the deposit to the bank).
• Flexible availability which may include all shifts, weekends, and holidays.
• Works well individually and in leading a team.
• Ability to perform mathematical calculations to make change, complete shift reports, and account for numbers of products during vendor check in.
• Ability to learn new concepts, use technical materials, and consistently operate a computer and other office productivity machinery.
• Ability to perform assigned duties with accuracy and with minimal supervision.
• Physical ability to move and position products in the cooler with temperatures as low as 30 degrees for up to one hour, and to move and position products in the freezer with temperatures as low as 0 degrees.
• Physical ability to both move and position yourself to move and retrieve products and supplies from shelves, under counters, or stacks of inventory weighing up to 50 pounds.
• Ability to remain in a standing position for up to nine hours per shift.
• Ability and willingness to occasionally ascend and descend ladders to handle inventory or products.
• Ability to visually observe and inspect items and work environment for regular job responsibilities and safety concerns.
• Ability to speak, read, write, and understand the English language to communicate accurately and effectively with customers, coworkers, and supervisors.
• Ability to meet Company requirements, including successful pre-employment background check and drug test.
• Legal authorization to work in the United States

Responsibilities

• Working with customers — Provide excellent customer service by engaging with customers and encouraging the store team to do the same; greet and thank each customer and provide fast and friendly service; support peak hours; handle complaints quickly and courteously; conduct accurate and efficient transactions.
• Day-to-day store operations — Assist in all aspects of store operation including daily reporting, banking, inventory, bookkeeping, fuel management, and maintaining the facility and equipment; keep store clean; ensure timely open/close and observe hours; promote food service and safety.
• Merchandising and sales — Assist in proper execution of marketing programs; perform merchandising including pricing, promotions, selling to customers, vendor check-in, keeping merchandise stocked and faced.
• Supervising — Supervise shifts in absence of the manager; train new employees; provide input for performance evaluations; promote food service and safety.
• Communication — Maintain timely and professional communication with customers, vendors, other employees, and management.
• Financial Responsibility — Understand store finances; control shortages and expenses; participate in audits; help meet sales & expense goals; perform loss control functions.
• Teamwork — Exhibit professionalism; assist in recruiting/training; work as a team to adhere to regulations.
• Working with technology — Utilize POS systems and devices; perform math, shift reports, and count product.
• All MFA Oil employees are expected to know and adhere to company policies; may perform other duties as assigned.

Skills

Customer service

Leadership

Retail sales

Education

High school diploma or GED

Job description

MFA Petroleum Company is seeking a Break Time Shift Leader to assist in management and daily operations of a Break Time Convenience Store. The role focuses on customer service, supervision, and ensuring accurate reporting and controls.

The position is a hands-on entry into management with responsibilities spanning finances, merchandising, and safety. The role requires flexibility across shifts, strong math and communication skills, and a commitment to food service and safety standards.