Store Shift Lead: Customer Experience & Ops

Walgreens; Bethlehem (Northampton County); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Bethlehem seeks a dedicated team member to open and close the store in the absence of management, handle cash and daily register tasks, and ensure the floor and stock room are ready for the day. You will greet customers and assist with products and services, including returns and refunds, while maintaining inventory and pricing accuracy.

This role emphasizes delivering a distinctive Walgreens customer experience, upholding policies, and working with the team to support displays,

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store when management is not present, including required systems start-ups and cash handling.
• Complete product returns, order voids, customer refunds, cash drops to the safe, and provide change as requested to cash registers.
• Model and deliver a distinctive and delightful customer experience.

Skills

Leadership

English proficiency

Job description

Walgreens in Bethlehem seeks a dedicated team member to open and close the store in the absence of management, handle cash and daily register tasks, and ensure the floor and stock room are ready for the day. You will greet customers and assist with products and services, including returns and refunds, while maintaining inventory and pricing accuracy.

This role emphasizes delivering a distinctive Walgreens customer experience, upholding policies, and working with the team to support displays,