Store Shift Lead: Customer Experience & Operations

Walgreens; Portage (MI); On-site; USD 23,000 - 28,000; Part time

Job summary

Walgreens in Portage, MI is seeking a floor-team member to greet customers, assist with product questions, and perform cash register duties. You will help maintain store standards, assist with stockroom organization, and support backroom processes to ensure a smooth daily operation.

Responsibilities include handling returns and refunds, supporting vendor deliveries, maintaining pricing and signage, and upholding store safety and cleanliness.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of store management, including cash handling and ensuring floor readiness.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers by greeting them and offering assistance with products and services; resolves issues for a positive experience.
• Maintains accurate inventory counts and supports displays, signage, and pricing as directed.
• Assists with vendor deliveries, backroom processes, and basic store maintenance and cleanliness.

Skills

Leadership experience

English fluency

Job description

Walgreens in Portage, MI is seeking a floor-team member to greet customers, assist with product questions, and perform cash register duties. You will help maintain store standards, assist with stockroom organization, and support backroom processes to ensure a smooth daily operation.

Responsibilities include handling returns and refunds, supporting vendor deliveries, maintaining pricing and signage, and upholding store safety and cleanliness.