Store Shift Lead - Customer Experience & Operations

Walgreens; Parma (OH); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens in Parma, OH is hiring a full-time Retail Associate who can open/close the store, manage cash processes, and assist customers with products and services to create a delightful experience. You will help with pricing, inventory control, displays, and back-door deliveries while working with the team during shifts.

Candidates should have at least one year of leadership or supervisory experience and be fluent in English. Pharmacy licensing or PTCB certification may be required by state law.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including systems start-ups and cash handling.
• Completes product returns, refunds, cash drops, and provides change to registers.
• Engages customers, resolves issues, and delivers a distinctive customer experience.
• Maintains inventory accuracy and pricing, supports back door deliveries, and supervises team members as needed.

Skills

Leadership

English fluency

Education

Pharmacist license or PTCB certification

Job description

Walgreens in Parma, OH is hiring a full-time Retail Associate who can open/close the store, manage cash processes, and assist customers with products and services to create a delightful experience. You will help with pricing, inventory control, displays, and back-door deliveries while working with the team during shifts.

Candidates should have at least one year of leadership or supervisory experience and be fluent in English. Pharmacy licensing or PTCB certification may be required by state law.