Store Shift Lead — Customer Experience & Operations

Walgreens; Oak Forest (IL); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Oak Forest, IL seeks a capable team member to manage opening and closing procedures, assist with vendor deliveries, and ensure accurate cash handling and register operations. The role emphasizes delivering a superior customer experience and maintaining store standards throughout shifts.

Ideal candidates have at least one year of supervisory or retail key holder experience and the ability to communicate clearly in English. Knowledge of inventory control is a plus.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent in reading, writing, and speaking English.
• Knowledge of store inventory control preferred.

Responsibilities

• Open and close the store in the absence of management, perform systems start-ups, cash handling, and ensure floor and stock room readiness.
• Complete returns, void orders, refunds, cash drops, and provide change to registers.
• Provide a distinctive and delightful customer experience.
• Hold store keys and assist with vendor deliveries; review orders and pricing at the register.
• Assist with merchandising, displays, inventory counts, and stocking.

Skills

Leadership experience

Retail experience

English fluency

Education

PTCB certification / pharmacy license

Job description

Walgreens in Oak Forest, IL seeks a capable team member to manage opening and closing procedures, assist with vendor deliveries, and ensure accurate cash handling and register operations. The role emphasizes delivering a superior customer experience and maintaining store standards throughout shifts.

Ideal candidates have at least one year of supervisory or retail key holder experience and the ability to communicate clearly in English. Knowledge of inventory control is a plus.