Store Shift Lead: Customer Experience & Operations

Walgreens; Kansas City (MO); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Kansas City, MO is seeking a capable team member to open or close the store in the absence of management, manage cash and stock, and prepare the floor and back door for deliveries.

You will engage customers, resolve issues, and model a distinctive customer experience while assisting with inventory, pricing, and displays.

The role requires at least one year of leadership or supervisory experience and fluency in English.

Qualifications

• One year of leadership or supervisory experience.
• Fluent in reading, writing, and speaking English.
• Ability to handle cash and basic store operations.

Responsibilities

• Opens and closes the store in the absence of management.
• Handles cash, refunds, and daily cash controls.
• Delivers a friendly, distinctive customer experience.
• Manages back door for deliveries and ensures stock room readiness.
• Maintains accurate pricing, signage, and inventory counts.
• Assists with vendor deliveries and displays.
• Acts as liaison between management and team when management not present.

Skills

Leadership

Customer service

English fluency

Education

High School Diploma or equivalent

Job description

Walgreens in Kansas City, MO is seeking a capable team member to open or close the store in the absence of management, manage cash and stock, and prepare the floor and back door for deliveries.

You will engage customers, resolve issues, and model a distinctive customer experience while assisting with inventory, pricing, and displays.

The role requires at least one year of leadership or supervisory experience and fluency in English.