Store Shift Lead: Customer Experience & Operations

Walgreens; Hendersonville (TN); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens in Hendersonville, TN is seeking a store team member to open and close the store when management isn't present, handle cash, and ensure the floor and back stock areas are ready for the business day.

The role emphasizes delivering a distinctive customer experience, engaging customers, and supporting store operations, including inventory, pricing, and displays. Prior leadership experience and fluency in English are required.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including all required systems start-ups and cash handling.
• Completes product returns, order voids, customer refunds, and cash drops to the safe; provides change at registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers and patients, greets them, and assists with products and services; resolves issues to ensure a positive experience.
• Maintains accurate inventory counts and pricing; assists with displays, shelf organization, and stock rotations.

Skills

Leadership experience

English proficiency

Job description

Walgreens in Hendersonville, TN is seeking a store team member to open and close the store when management isn't present, handle cash, and ensure the floor and back stock areas are ready for the business day.

The role emphasizes delivering a distinctive customer experience, engaging customers, and supporting store operations, including inventory, pricing, and displays. Prior leadership experience and fluency in English are required.