Store Shift Lead: Customer Experience & Operations

Walgreens; Creve Coeur (MO); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens seeks a store operations associate in Creve Coeur, MO to open/close the store when management is absent, handle cash and pricing tasks, and ensure floor and stock room readiness for the day.

The role emphasizes delivering a distinctive Walgreens customer experience, engaging shoppers, resolving issues, and coaching team members on service best practices. It requires reliability and adherence to policies.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including systems start-ups and cash handling.
• Completes product returns, order voids, customer refunds, cash drops and provides change to registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers and patients by greeting them and offering assistance with products and services; resolves issues for a positive experience.
• Keeps management and team informed by reporting disciplinary issues and customer complaints.

Job description

Walgreens seeks a store operations associate in Creve Coeur, MO to open/close the store when management is absent, handle cash and pricing tasks, and ensure floor and stock room readiness for the day.

The role emphasizes delivering a distinctive Walgreens customer experience, engaging shoppers, resolving issues, and coaching team members on service best practices. It requires reliability and adherence to policies.