Store Shift Lead — Customer Experience & Operations

Walgreens; Platte City (MO); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Platte City, MO is seeking a dependable team member to open and close the store in the absence of management, handle cash, and ensure the floor and stock room are ready for the business day. Responsibilities include processing returns, refunds, and vendor-related tasks while delivering a Walgreens-level customer experience.

The role emphasizes greeting customers, resolving questions, and maintaining inventory as needed to support smooth store operations and displays.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including cash handling and ensuring floor and stock room readiness.
• Completes product returns, order voids, customer refunds, and cash drops to the safe.
• Models and delivers a distinctive customer experience.
• Engages customers and patients by greeting them and offering assistance with products and services; resolves issues to ensure a positive experience.
• Maintains accurate inventory and assists with displays and housekeeping as needed.

Skills

Customer service

Leadership

Cash handling

Tools

POS system

Job description

Walgreens in Platte City, MO is seeking a dependable team member to open and close the store in the absence of management, handle cash, and ensure the floor and stock room are ready for the business day. Responsibilities include processing returns, refunds, and vendor-related tasks while delivering a Walgreens-level customer experience.

The role emphasizes greeting customers, resolving questions, and maintaining inventory as needed to support smooth store operations and displays.